Refund and Returns Policy

Yes, you can return the product within 7 days after receiving the product with following conditions:

(1) Buyer need to register their request through whats app or through mail.  .
(2) Product should be in unused condition.
(3) Product original packing and tags should remain intact.
(4) Buyer will get the refund or replacement, once we receive the returned goods at our Office.Question: Who will bear the shipping charges for goods returned?

 If we had sent the correct product as ordered by the buyer, but the buyer wishes to return it due to a change of mind, they must ship the product back to our office. The shipping charges for returning the product will be borne by the buyer. .Please note that we will arrange the pickup only if the buyer requests an exchange.

Question: I received a damaged/different item. What should I do?

Answer:Khelmart used high-tech secure packing technique to pack the material with 2 times quality checks so chances of intransit damaged/different are very minimal. However, if you observed any tempered packing or damage on box then do not accept the shipment or write-down the delivery remakes as tempered box. Any damaged/different product received by buyer should be informed to Khelmart by email at care@khelmart.com within 1 Hour of receiving the goods. Email should contain pictures of damaged/different products and with details description of issue.

We require these issues to be reported within 1 Hour, as we must escalate the matter to the shipping company for a thorough investigation into the root cause. Discrepancies in the order may arise due to actions or errors by the shipping company, and timely reporting is necessary to register the issue with them.

Question: How will I get my money back if I returned or cancelled an order?
Answer:In case of returned product khelmart will suggest you other option as well if you are still not interested then Amount will be transferred in your account in 10-15 days. In case of cancelled order khelmart will transfer the amount immediately; however it will still take 4-7 days for transaction.

Website disclaimer:

The information contained in this website is for general information purposes only. The information is provided by Khelmart.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Disputes:

1. These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any use of this website and any dispute, controversy, or claim arising directly or indirectly out of or relating to such use shall be subject to the exclusive jurisdiction of the courts of Jalandhar (Punjab), India.

2. This website may contain links to external websites that are not controlled by Khelmart.in has no control over the nature, content, or availability of such external sites, and the inclusion of any links does not imply endorsement or recommendation of the views expressed therein